Terms and Conditions

The domain www.tokumoku.in is owned by Ambikeshwar Enterprises, a proprietorship registered in 2025, with its registered office in Jaipur, Rajasthan.

By accessing or using this Website, you agree to these Terms of Use and our other policies, including our Privacy Policy, as amended from time to time. We may update these terms at any time without prior notice; continued use of the Website after changes are posted means you accept the updated terms.

Account
You're responsible for maintaining the confidentiality of your account details and for all activity under your account. We reserve the right to suspend or terminate access if any information provided is found to be untrue, inaccurate, or incomplete.

Communications
By using the Website, you consent to receiving communications from us electronically, including via email, phone, or SMS for order, shipment, and delivery updates, and occasional promotional messages.

Products
Product images are representative and may differ slightly from the actual product in colour, size, or packaging. Descriptions and nutritional information are provided as accurately as possible at the time of listing.

Returns and refunds
As our products are consumable food items, we do not accept returns or exchanges after delivery, except where the product received is faulty, damaged, or defective. If this happens, contact us within [X days] of delivery with your order details and, where possible, a photo of the issue, and we'll arrange a replacement or refund.

Shelf life and storage
Our products contain no artificial preservatives, so shelf life can be affected by heat exposure during storage or transit. Store in a cool, dry place and reseal after opening. Spoilage caused by shipping conditions is covered under our faulty product policy above.

Shipping
Orders are typically shipped within 2 working days and delivered within a week. Timelines are estimates and may vary due to courier delays or other factors beyond our control.

Payments
Ambikeshwar Enterprises acts only as a payment facilitator, not a bank or financial institution, and is not liable for transaction declines, authorisation issues, or bank-related payment problems. All payments are processed through secure, trusted gateways.

Liability
This Website and its content are provided for general information. We make no warranties as to accuracy, reliability, or availability, and are not liable for any indirect or consequential loss arising from use of the Website. Our liability in any event is limited to the amount paid by you for the relevant transaction.

Content
No part of this Website may be copied, reproduced, or distributed without our express written consent.

Contact us
Questions or concerns: ambikeshwarenterprises09@gmail.com